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Refund Policy

Last updated: July 27, 2026

30-day money-back guarantee

SceneSmith Studio, operated by Joshua Ellis, offers a 30-day money-back guarantee on paid subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Stripe. To request a refund:

  1. Go to billing.stripe.com and enter the email address you used at checkout — Stripe will send you a secure link to manage your order and request a refund.
  2. Or contact us via the support channel in your account settings, and we will help you initiate the refund with Stripe.

Renewals and cancellations

Subscriptions renew automatically at the end of each billing period. You can cancel at any time from Settings → Manage subscription; your access continues until the end of the paid period. To request a refund for a recent renewal, use the process above within 30 days of the renewal charge.

Questions

If you have any questions about this policy, contact Joshua Ellis via the support channel in your account settings, or Stripe at billing.stripe.com for billing matters.